Air Canada have revamped their pods in business class and the result is not good. They are narrower than before and taper very abruptly at the end, which means your feet are crammed together uncomfortably. I got very little sleep and had little luck distracting myself with the inflight entertainment,which now appears to be little more than an afterthought. The music choices were miserably poor: just four or five pieces in each category. On the plus side, the food was much better than a year ago. 

The aisle seat gives you easy access to walk around, but worth remembering that you might be getting up and down for your fellow passenger seated next to you. The aisle seat positions can also be prone to knocks and bumps as passengers walk past or try to squeeze past service carts in the cabin – you often find out in an aisle seat how inconsiderate some fellow travellers can really be!
Most airlines now charge an additional fee to sit in the exit rows, others will allocate at check-in (remarkably some airlines still favour these seats for much taller passengers!). You do get a lot more legroom in an exit seat, but on the downside there are a few points to remember. You will not be allowed to keep any items of hand-luggage (even books etc sometimes) by your seat/footwell area during landing and take-off periods, and as the bins above your seat may be full by the time you realise, you will have to hope for a cooperative cabin crew that will take these items off you at these periods and return them after take-off and landing!
The airline may change the aircraft type before you travel, so the seat numbers you have selected might either change, or not be in the position that you had expected. There are also many instances where the airline’s “system” may decide to re-allocate your chosen seat to another passenger – and you will be left trying to resolve this at airport check in (possibly with no success!)
Bulkhead seats are are located immediately behind a solid cabin divider (on the PLAN below, Row 30, seats D/E/F/G/H/K). This is normally the location where a Bassinet is provided for families with babies, so can be noisier. Whilst you have no seat reclining in front of you, the legroom may at first seem spacious, but you will find that stretching your legs is not possible like in an ordinary seat. Bulkhead seats also suffer the fact that your tray table will be in the seat armrest, and this be cumbersome when left with a finished meal tray for long periods of time.
As for Vij’s comparison to WestJet: their Plus seating is more pitch, a blocked middle seat with a free sandwich and snack (and unlimited complimentary booze). AC’s long haul J service includes 4 hot meal choices in china dishes, and two premium red, 2 premium whites as well as expanded beverages (Cranberry juice and Perrier). WestJet continues to charge for meals in Y on their overseas flights, AC still provides complimentary hot meals with choice of entrée and free booze in Y on Asia and Europe flights (not US, Mexico or Caribbean).
On the way back from HKG, I paid up and got the Business Class (can't remember the seat#, it was window). While obviously it is a much improved seat versus Econ, the layout, and setup is horrendous for a business class charging thousands. The seat is so uncomfortable in any seating position you try to constantly adjust it, your knee hits the side of the seat, and if you get unlucky and get a window seat, you literally must climb over the passenger next to you to get out, are you kidding me? Further, due to more seats cramped the service is suffered compared to regular 777, 330, or 767.
This was supposed to be an A330-300, however, the configuration was different than the seat choice map. This seems to be pretty common for Air Canada. The last time I flew this route it was in premium economy, however the premium economy had 4 seats in the middle and the "extra" legroom was not any better or worth the money over regular coach, so thought I would try bulkhead, row 18. I am not sure it was worth the seat cost. The person next to me asked to be moved even though he paid extra for the seat because he had a broken foot and it was more uncomfortable than regular economy where you can put your feet under the seat in front of you. This row perhaps had a bit more space from the back of the seat to the bulkhead, however the extra space for knees does not help your feet, and all bags need to go overhead. Having the seat next to me empty meant I could fold my legs over the tray table armrest that was not movable and stretch out a bit to sleep.
I am Elite Air Canada member for over 10 years but flying economy in this plane makes me say NEVER again. I strongly advise against anyone choosing this airplane. The new 3-4-4 crammed configuration is horrendous. Too tight. But AC flights are still full.... that's why they cram in so many seats. Disgusted with the configuration. Food - AWFUL. Had a small meal right after take off in FRA and nothing again until 1h from YYZ - and it was a tiny little horrible pie inside a cardboard box. That's it!! Attendants were not exactly friendly. Avoid at all costs!!!
✅ Verified Review | A330 seats are extremely uncomfortable. Airlines need to have a 'use-by' date on seat bottoms as older aircraft have seat bottoms which show a high degree of wear. It would seem a low cost to at least build in better cushioning in seats where the flights are 10 hours or more. Feels like some form of torture to make passengers sit in seats like this. A/V system is also very dated and laggy. Reinvest some of your profits in improved seats and a/V systems. Aisles ridiculously narrow.
Most airlines now charge an additional fee to sit in the exit rows, others will allocate at check-in (remarkably some airlines still favour these seats for much taller passengers!). You do get a lot more legroom in an exit seat, but on the downside there are a few points to remember. You will not be allowed to keep any items of hand-luggage (even books etc sometimes) by your seat/footwell area during landing and take-off periods, and as the bins above your seat may be full by the time you realise, you will have to hope for a cooperative cabin crew that will take these items off you at these periods and return them after take-off and landing!
I will be flying on this plane from Montreal to London in July. There will be three of us in row 28 ABC - my son will have the window, I will be in the middle and my husband will have the aisle. There are two sections after premium economy, ours is the first one. I see on the SeatGuru website that the seats behind us have alerts - they back onto the exit door area and have limited recline ability. Hence, will this mean I will have limited recline ability unless I want to be a jerk and lean back into someone's face while I sleep through a night flight?
✅ Trip Verified | The flight was too cramped up with no space for cabin luggage. My cabin bag had to be kept in the business class as they had no space. I remember pressing the button for air hostess help at least 4 times and every time no body showed and the request button was reset. Overall a bad experience and I would not recommend travelling with Air Canada.
Flying these days is often a huge hassle: You have to get to the airport early to make sure you get through security in time, and then there's the issue of the flight itself. One of the biggest issues related to your comfort and a pleasant trip is where you sit: how much legroom the seat has, how wide it is, and how much overhead bin space there is above you for your carry-on luggage. Other considerations include trying to avoid the middle seat in a group of three, getting your preference for a window or an aisle seat, and sitting close to the front of the section so you can deplane more quickly. If you pick a good seat, it makes the whole journey a lot better.

For a newly designed plane I was surprised that the seats very narrow and legroom limited compared to older planes. I am 6'3" and 210lbs and I was unable to stretch both feet out at the same time. I took the advice of a previous reviewer at changed my seat to 60A as there were 2 seats rather than 3 in the outside row. I had more shoulder room as I could lean to one side can't imagine 5 hours in a row with 10 seats across.


Founded in 1937, Air Canada (AC) is Canada's largest airline as well as its flag carrier. It operates from hubs at Calgary International Airport (YYC), Montréal–Pierre Elliott Trudeau International Airport (YUL), Toronto Pearson International Airport (YYZ) and Vancouver International Airport (YVR). A member of the Star Alliance, Air Canada and its subsidiaries fly to more than 185 destinations in North America, Central America, South America, the Caribbean, Europe, the Middle East, Asia and Australia. It also has codeshare agreements with about 30 other carriers. Its fleet of 175 aircraft consists of one-cabin (Economy Class), two-cabin (Economy Class and either Business Class or Premium Economy Class) and three-cabin (Business Class, Premium Economy Class and Economy Class) configurations.
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Happy about their decision to keep the IFE! Was worried they would claim “everyone brings a phone/tablet with their own TV shows and movies” and cheap out like American did. AC is definitely one of the better airlines when it comes to installing IFE’s on pretty much their whole fleet. They even have IFE’s on their AC Express CRJ-700s! Only aircraft smaller than the CRJ-700s don’t have IFE’s and those fly short enough routes anyways.
For a newly designed plane I was surprised that the seats very narrow and legroom limited compared to older planes. I am 6'3" and 210lbs and I was unable to stretch both feet out at the same time. I took the advice of a previous reviewer at changed my seat to 60A as there were 2 seats rather than 3 in the outside row. I had more shoulder room as I could lean to one side can't imagine 5 hours in a row with 10 seats across.
While not surprising, Air Canada will sell the forward cabin of these transatlantic flights as business class, even though the seat isn’t really competitive internationally. Pricing seems to be comparable to what you’d pay for a flat bed on a 777 or 787. For example, a roundtrip ticket between Toronto and Shannon will run you ~$2,900. Logically it seems like they should market it as premium economy in terms of the product offering, but I guess they do this because they can get away with it.

✅ Trip Verified | We travelled Air Canada from Montreal to LAX yesterday in Business Class. The plane is a new Boeing 737. It seems like Air Canada is following the Rouge tradition by having the most uncomfortable seats imaginable even on a brand new plane. The thickness of the back cushion is very thin and there is a horizontal rod that is placed it seems to cause maximum discomfort. This flight is 6 hours! The foot rests are also extraordinarily cheap and won’t go down unless you get on your knees and manipulate it manually. Also, just like horrible Rouge, the seat posts are positioned so that you cannot store any hand luggage in front of your seat . The middle section has to be shared by seat neighbors. Air Canada used to be our favorite airline and now we have advised our travel agent to research any alternative to Air Canada and Rouge.
These planes are configured in two classes of service, with very nice lie-flat sleeper suites in Executive First Class. Pioneered by Virgin Atlantic, the seats are arranged in a herringbone fashion, angled at about 45 degrees to the direction of flight, and might take a little getting used to. Due to the angle of the seats, those that want a view out the window will really have to turn their head. However, every seat is an aisle seat and there is no need to climb over your neighbor or wake them in the middle of the flight.  

We spend a lot of time getting our seating charts/seat maps right because we know how important they are when deciding which event to attend. When possible, we’ll provide you with photos of actual seat views from different locations in a venue. You can go to our Air Canada Centre seat views page to see them. Air Canada Centre can hold up to 19,800 people but that's a lot of seats and therefore a lot of potential seat views. We wish we had all 19,800 individual seat views for Air Canada Centre but we don't, therefore the seat views we show are usually a sample from different sections in a venue. 

This is a matter of personal choice, but on widebody aircraft you will generally find that the front of the Economy cabin is the quietest, normally just in front of the aircraft engines. The rear of the cabin tends to be noisiest from an engine noise perspective, and this also tends to bump around more during turbulence – of course, on less than full flights, you normally find that there are more empty seats at the back of the plane where you can spread out. For the meal services, it is difficult to suggest where you are more likely to be offered the full choice of meals before they run out! Some airlines start meal services from the front of the cabin, some the middle, and a few from the back of the cabin!
I will be flying on this plane from Montreal to London in July. There will be three of us in row 28 ABC - my son will have the window, I will be in the middle and my husband will have the aisle. There are two sections after premium economy, ours is the first one. I see on the SeatGuru website that the seats behind us have alerts - they back onto the exit door area and have limited recline ability. Hence, will this mean I will have limited recline ability unless I want to be a jerk and lean back into someone's face while I sleep through a night flight?

Most airlines now charge an additional fee to sit in the exit rows, others will allocate at check-in (remarkably some airlines still favour these seats for much taller passengers!). You do get a lot more legroom in an exit seat, but on the downside there are a few points to remember. You will not be allowed to keep any items of hand-luggage (even books etc sometimes) by your seat/footwell area during landing and take-off periods, and as the bins above your seat may be full by the time you realise, you will have to hope for a cooperative cabin crew that will take these items off you at these periods and return them after take-off and landing!
I am 6'5" tall, and these biz class seats are too short for lie-flat seating. Besides being too short, they taper uncomfortably at the feet, which reminds me of squeezing into a test tube or a mummy sleeping bag. For mostly-reclined seating the seat is OK, although the bottom cushion is too thin and I could feel the hard support beneath it. Lack of lumbar support, while true, didn't bother me too much. On the plus side, the light in the foot well is thoughtful, and I found the other lighting more than adequate. A dimmer control for the bright reading light would be good. The storage space for small stuff was very good.
It's a very small and cramped little nook on the air plane. I spent the extra $ to book a emergency exit row, and this time I regretted. There's no windows but tons of leg room. Also, there's absolutely no space to stow away your personal item bag. I was also on the plane with another man who was tall and large build which also made it uncomfortable for both of us. There are tons of people constantly coming in and out and wiating in front of you to use the washroom, so it also disruptive. Wouldn't recommend this seat if you are trying to catch some sleep.
We were due to sit in 5H&K but on boarding were switched to 1H&K. I had read many poor reviews about this version of the 777. To be honest, it wasn't nearly as bad as led to believe. I'm 5'10" and 180lb so can't speak for others. Seats were firm but comfortable and it was easy to adjust them to find a comfortable position. The cubby hole for feet was decent enough. IFE was quick and responsive. Tray tables quirky and took a bit of working out . Meals and service were very good. Friendly flight attendants. I understand that this seating will be replaced with that used on Air Canada's 787's.
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