This was supposed to be an A330-300, however, the configuration was different than the seat choice map. This seems to be pretty common for Air Canada. The last time I flew this route it was in premium economy, however the premium economy had 4 seats in the middle and the "extra" legroom was not any better or worth the money over regular coach, so thought I would try bulkhead, row 18. I am not sure it was worth the seat cost. The person next to me asked to be moved even though he paid extra for the seat because he had a broken foot and it was more uncomfortable than regular economy where you can put your feet under the seat in front of you. This row perhaps had a bit more space from the back of the seat to the bulkhead, however the extra space for knees does not help your feet, and all bags need to go overhead. Having the seat next to me empty meant I could fold my legs over the tray table armrest that was not movable and stretch out a bit to sleep.
Air Canada have revamped their pods in business class and the result is not good. They are narrower than before and taper very abruptly at the end, which means your feet are crammed together uncomfortably. I got very little sleep and had little luck distracting myself with the inflight entertainment,which now appears to be little more than an afterthought. The music choices were miserably poor: just four or five pieces in each category. On the plus side, the food was much better than a year ago.
Upon payment of the seat selection fee, Air Transat will assign you your requested seat. No refund will be provided should a passenger cancel their seat selection prior to travel. In the event of an aircraft substitution, Air Transat will assign an equivalent seat. If a passenger does not receive an equivalent seat, they will be entitled to a refund of their seat selection fee. To receive a refund, the passenger must submit a copy of their boarding pass, along with their contact information, within 30 days of their return flight. Any request for a refund made after this deadline or without all the required information will not be processed. Air Transat’s liability is limited to refunding the fees associated with seat selection.
✅ Trip Verified | The most uncomfortable long haul flight I have been on. I was seated in row 38, an aisle seat on the Boeing 787-9. I am fairly close to average size (barely 6 feet tall and 185 pounds), so not tiny but neither am I a giant by any means. My knees were just about touching the seat in front of me, the seats are very narrow, and thankfully the passenger seated in the middle seat was not large but he did fill the seat and needed all his elbow room. The seats are very short, offering little or no support to the thighs. This adds to the discomfort, particularly on a long flight. I could not stretch both my legs out fully at all while seated. Trying to use some of the aisle is next to impossible due to the extremely narrow aisles. There is barely room for the refreshment carts to pass. I spent a great deal of time on the flight moving my arm and shoulder inwards as the carts and other passengers were passing and bumping into me and there was no space. Seat backs are very thin and offer no support either. Due to all the factors mentioned, I found sleep to be impossible. The passenger at the window seat managed about an hour's sleep but basically had the same complaint, and needed muscle relaxers for her back towards the end of the flight. Anyone getting out of their seats found it necessary to pull on the seat in front of them for balance and leverage. For relief, I got up to stand and stretch at the rear of the plane 3 times on the eastbound flight and 4 times on the westbound leg. Also, on the outbound flight, our connection was a little late so we went straight to board our London flight without buying snacks, etc. Be warned, we found out on board that in economy you cannot buy snacks. You have to content yourself with the dinner and continental breakfast and I think you get a very small bag of pretzels with a drink. Cabin is beautiful. The in-flight entertainment system was excellent, although some people were asking why wi-fi was not available. The selection of movies, TV programs, and interactive games was OK for me. In summary, I will do everything I possibly can to avoid using this aircraft again. If it even means connecting through another city, I will do it. Three days later, I am still feeling the effects.
As for Vij’s comparison to WestJet: their Plus seating is more pitch, a blocked middle seat with a free sandwich and snack (and unlimited complimentary booze). AC’s long haul J service includes 4 hot meal choices in china dishes, and two premium red, 2 premium whites as well as expanded beverages (Cranberry juice and Perrier). WestJet continues to charge for meals in Y on their overseas flights, AC still provides complimentary hot meals with choice of entrée and free booze in Y on Asia and Europe flights (not US, Mexico or Caribbean).

The new business class studio pod is TERRIBLE - narrow, short and ridiculously sized and shaped. It's okay as a seat, but I paid for a good night's sleep. Forget it! I'm 6ft 4 and when the seat turns into a bed, it slides the lower half of your body into a tiny plastic coffin-like box (in the area under the armrests of the two passengers in front) with no room to move your legs at all, and it wasn't long enough for me - so it wasn't humanly possible to lie down!! Hell on earth. As a result, I arrived at LHR tired and irritable, lacking the sleep I had needed and deliberately paid for. The cabin crew was brilliant, but they told me that a lot of other business class passengers had complained about this new seat. It's also difficult to get the seat back up again from a supposed "bed". My seat 2A on C-FIVO was also missing a seat-based flexible reading light. It is a reasonably new aircraft so why on earth was that missing?
Airline seat pitch guides give you an indication of how much legroom you can expect. Economy class cabins on long haul flights generally offer 31 to 32 inches seat pitch (the industry standard), with a smaller number of airlines providing 33 to 35 inches of seat pitch. The higher the seat pitch, the fewer the number of seats an airline can fit into the cabin, so in present economic times do not expect to see airlines increasing seat pitch standards! It is important to remember that newer “slimline” seats do mean that a 32 inch seat pitch can offer as much personal legroom space as an older type of seat in a 34 inch seat pitch. 

This is a matter of personal choice, but on widebody aircraft you will generally find that the front of the Economy cabin is the quietest, normally just in front of the aircraft engines. The rear of the cabin tends to be noisiest from an engine noise perspective, and this also tends to bump around more during turbulence – of course, on less than full flights, you normally find that there are more empty seats at the back of the plane where you can spread out. For the meal services, it is difficult to suggest where you are more likely to be offered the full choice of meals before they run out! Some airlines start meal services from the front of the cabin, some the middle, and a few from the back of the cabin!
Bulkhead seats are are located immediately behind a solid cabin divider (on the PLAN below, Row 30, seats D/E/F/G/H/K). This is normally the location where a Bassinet is provided for families with babies, so can be noisier. Whilst you have no seat reclining in front of you, the legroom may at first seem spacious, but you will find that stretching your legs is not possible like in an ordinary seat. Bulkhead seats also suffer the fact that your tray table will be in the seat armrest, and this be cumbersome when left with a finished meal tray for long periods of time.

Lots of leg room. No place to store your "carry-on-personal-item", it has to go in the overhead bin which was full. So goodbye personal items. This aircraft has 3-4-3 seating in this row. I managed to get a two seat row on a previous flight. The aircraft seemed to be nose-up at altitude. I could not get my hip comfortable. I flew YVR to YYZ yesterday. I still have a cramp in my thigh( I'm 75 but not decrepit). I was more comfortable in Westjet premium economy on the way out. ( YYz to YVR) . I had an AC wrap for lunch which was awful.
On many long haul aircraft, some passengers will find that their footspace (ie the area under the seat in front) is impacted by the location of the control box for the IFE (inflight entertainment). This is something that is gradually being changed and improved by seat suppliers, but don’t expect quick results. Across many airlines, this IFE control box might be located in the aisle seat footwell area, although for some it is the window or middle seat that suffers – so, no hard and fast rules here.

For 77W ver 2, The side rows of Premium Economy (14A/C/H/K) are very poorly designed with recline severely limited by the wall behind. For the middle seats (14D/E/F/G), there is more recline space to the wall. When the seat in front reclines, it feels very claustrophobic and forget about trying to pick up anything below, since even untying your shoelace can be very difficult. On this plane, the first row of seats has more leg space than I've seen on other Premium Econ on AC. This is the first time I've noticed the recline in the last row so poor, and I've sat in 14K many times on other AC planes.


Our team were unanimous in selecting seats A or C, H or K in Rows 31-34 on this aircraft. On the plus side, you are at the quietest end of the cabin, will be amongst the first to deplane at destination, and stand a good choice of getting the full choice of meals on offer. Toilets are all to the rear, so no odours or queuing passengers nearby. On the downside, if the bassinet seats in Row 29/30 are full occupied by families with babies, there is a chance of occasional crying etc – so a good noise-cancelling headset would be a must.
Airline seat pitch guides give you an indication of how much legroom you can expect. Economy class cabins on long haul flights generally offer 31 to 32 inches seat pitch (the industry standard), with a smaller number of airlines providing 33 to 35 inches of seat pitch. The higher the seat pitch, the fewer the number of seats an airline can fit into the cabin, so in present economic times do not expect to see airlines increasing seat pitch standards! It is important to remember that newer “slimline” seats do mean that a 32 inch seat pitch can offer as much personal legroom space as an older type of seat in a 34 inch seat pitch.

By tradition, members of the governing party occupy the seats to the right of the speaker or chair, with the premier and other ministers in the front benches. Occasionally, due to space constraints, members of the governing party may also sit on the left. Members representing opposition parties are seated to the left, with the leader of the official opposition sitting opposite the premier.


@Lucky: “While I imagine these planes will still be primarily used for shorter flights, the decision to fly them transatlantic is interesting.” AC uses these for everything and anything since they freely swap between their widebodies and narrowbodies on flights in North America. So, in other words, we’ll be riding this from Halifax to Vancouver (5.5 hours), Montreal to SFO (5 hours), etc. etc. Lots of looooong flights, so I don’t see why they similarly lengthy European flight is any different.
On the way back from HKG, I paid up and got the Business Class (can't remember the seat#, it was window). While obviously it is a much improved seat versus Econ, the layout, and setup is horrendous for a business class charging thousands. The seat is so uncomfortable in any seating position you try to constantly adjust it, your knee hits the side of the seat, and if you get unlucky and get a window seat, you literally must climb over the passenger next to you to get out, are you kidding me? Further, due to more seats cramped the service is suffered compared to regular 777, 330, or 767.
there is no space to keep anything that you may want handy on a flight, like your personal bag with your documents. the seat is tight, felt like I was in a casket in a straight position. small seat, narrow, short, poor support. the crew used the "space" as their holding area for cabin trolleys n people would stand around u waiting for the lavatory. no fun. i'm over 6' tall.
By tradition, members of the governing party occupy the seats to the right of the speaker or chair, with the premier and other ministers in the front benches. Occasionally, due to space constraints, members of the governing party may also sit on the left. Members representing opposition parties are seated to the left, with the leader of the official opposition sitting opposite the premier.
×