Air Canada have revamped their pods in business class and the result is not good. They are narrower than before and taper very abruptly at the end, which means your feet are crammed together uncomfortably. I got very little sleep and had little luck distracting myself with the inflight entertainment,which now appears to be little more than an afterthought. The music choices were miserably poor: just four or five pieces in each category. On the plus side, the food was much better than a year ago.
Air Canada have revamped their pods in business class and the result is not good. They are narrower than before and taper very abruptly at the end, which means your feet are crammed together uncomfortably. I got very little sleep and had little luck distracting myself with the inflight entertainment,which now appears to be little more than an afterthought. The music choices were miserably poor: just four or five pieces in each category. On the plus side, the food was much better than a year ago.
Our team were unanimous in selecting seats A or C, H or K in Rows 31-34 on this aircraft. On the plus side, you are at the quietest end of the cabin, will be amongst the first to deplane at destination, and stand a good choice of getting the full choice of meals on offer. Toilets are all to the rear, so no odours or queuing passengers nearby. On the downside, if the bassinet seats in Row 29/30 are full occupied by families with babies, there is a chance of occasional crying etc – so a good noise-cancelling headset would be a must.

Airline seat pitch guides give you an indication of how much legroom you can expect. Economy class cabins on long haul flights generally offer 31 to 32 inches seat pitch (the industry standard), with a smaller number of airlines providing 33 to 35 inches of seat pitch. The higher the seat pitch, the fewer the number of seats an airline can fit into the cabin, so in present economic times do not expect to see airlines increasing seat pitch standards! It is important to remember that newer “slimline” seats do mean that a 32 inch seat pitch can offer as much personal legroom space as an older type of seat in a 34 inch seat pitch.
By tradition, members of the governing party occupy the seats to the right of the speaker or chair, with the premier and other ministers in the front benches. Occasionally, due to space constraints, members of the governing party may also sit on the left. Members representing opposition parties are seated to the left, with the leader of the official opposition sitting opposite the premier.
If you are over 6" and weigh more than 200lbs, you will not fit in economy. Entire layout is designed for 5"11 & under 180lbs. Which is curious because the head room is ~10-11ft - crazy. You can stand comfortably if your 6'8, but can't sit. Another oddity; the overhead bin does not accommondate carry on's that are 1CM over lentgh minimums. Mine is .5CM (measured) over published Air Canada minimums and would not fit in overhead bin, even though on all Airbus, Embraer, Bombardier models the carry on fits fine. Ridiculous. Not sure on other rows, but the touch button control of lights etc. is on the inside of the armrest so rest assured your leg will often trigger lights on/off inadvertantly. Saw others with controls on the armrest itself (top) and heard complaints. If comfort/practicality are important, avoid this model.

✅ Trip Verified | Boeing 787 seats are extremely uncomfortable. Seat padding is thin and you can feel it on your back. On the other hand seat pitch and width is too tight. Basically this aircraft was designed for 8 abreast but airlines have squeezed 3x3x3 adding an extra seat. Aisles are so narrow that you continuously get bumbled by trolleys/passengers. Avoid this aircraft and try to use Airbus 330/350 if possible, because fuselage is about a foot wider with same number of seats

It's a very small and cramped little nook on the air plane. I spent the extra $ to book a emergency exit row, and this time I regretted. There's no windows but tons of leg room. Also, there's absolutely no space to stow away your personal item bag. I was also on the plane with another man who was tall and large build which also made it uncomfortable for both of us. There are tons of people constantly coming in and out and wiating in front of you to use the washroom, so it also disruptive. Wouldn't recommend this seat if you are trying to catch some sleep.
  The Singular, Santiago de Chile, is a rare gem. Set in a beautifully preserved historical building, it represents a cross between French Neoclassical design and sleek, modern elegance, with touches of the bohemian. Located in Lastarria, an artistic and charming neighborhood in Santiago, the moment one walks into The Singular, they are affronted with…
Basically, Air Canada has decided to shove more seats in every class onto this aircraft at the expense of comfort and space, and every passenger is short-changed as a result. The 777-300ER that normally takes 359 passengers is being converted to 458 passengers - mine was one of them. The passenger loses. I have read that it is a plan to reduce cost per seat by 15%. It is a total disgrace - avoid this aircraft at all costs. Air Canada used to be a great airline but it is heading downhill. I have sent two emails, two letters to the LHR office and two letters to Calin Rovinescu: the CEO of Air Canada. No reply of any kind has been received to date. Air Canada really doesn't care anymore. If this is the way Air Canada is going, then it's time to change airlines folks.
✅ Trip Verified | We travelled Air Canada from Montreal to LAX yesterday in Business Class. The plane is a new Boeing 737. It seems like Air Canada is following the Rouge tradition by having the most uncomfortable seats imaginable even on a brand new plane. The thickness of the back cushion is very thin and there is a horizontal rod that is placed it seems to cause maximum discomfort. This flight is 6 hours! The foot rests are also extraordinarily cheap and won’t go down unless you get on your knees and manipulate it manually. Also, just like horrible Rouge, the seat posts are positioned so that you cannot store any hand luggage in front of your seat . The middle section has to be shared by seat neighbors. Air Canada used to be our favorite airline and now we have advised our travel agent to research any alternative to Air Canada and Rouge.
✅ Trip Verified | The flight was too cramped up with no space for cabin luggage. My cabin bag had to be kept in the business class as they had no space. I remember pressing the button for air hostess help at least 4 times and every time no body showed and the request button was reset. Overall a bad experience and I would not recommend travelling with Air Canada.
I flew JFK-KEF last year on DL. It was announced that by the day of my trip it was supposed to be on a flat-bed configuration. Instead it was a recliner, no pre-take-off sparkling as they provisioned for a domestic flight and gave away ear-buds instead of noise cancelling headphones for the same reason. Complained to DL and got 50k points re-deposited for a 125k redemption. I believe that on the longer MSP:KEF route it’s consistently flat-beds.
Seating plans have a wide range of purposes. At formal dinners, they are usually used to avoid chaos and confusion upon entrance and to follow the etiquette. In this case, it is customary to arrange the host and hostess at the opposite sides of the table, and alternate male and female guests throughout.[1] Place cards can be used to direct guests. State dinners have their own protocol and arrangements are made so that the most distinguished guests can have the possibility to engage in conversation. Plans are also made for airplanes, where the objective is to differentiate passengers between the various travel classes and ensure everybody has a place. Similarly, theatres or cinemas may allow spectators to choose their seats beforehand. A seating plan is of crucial importance for musical ensembles or orchestras, where every type of instrument is allocated a specific section.[2]
The airline may change the aircraft type before you travel, so the seat numbers you have selected might either change, or not be in the position that you had expected. There are also many instances where the airline’s “system” may decide to re-allocate your chosen seat to another passenger – and you will be left trying to resolve this at airport check in (possibly with no success!)
Upon payment of the seat selection fee, Air Transat will assign you your requested seat. No refund will be provided should a passenger cancel their seat selection prior to travel. In the event of an aircraft substitution, Air Transat will assign an equivalent seat. If a passenger does not receive an equivalent seat, they will be entitled to a refund of their seat selection fee. To receive a refund, the passenger must submit a copy of their boarding pass, along with their contact information, within 30 days of their return flight. Any request for a refund made after this deadline or without all the required information will not be processed. Air Transat’s liability is limited to refunding the fees associated with seat selection.
Most airlines now charge an additional fee to sit in the exit rows, others will allocate at check-in (remarkably some airlines still favour these seats for much taller passengers!). You do get a lot more legroom in an exit seat, but on the downside there are a few points to remember. You will not be allowed to keep any items of hand-luggage (even books etc sometimes) by your seat/footwell area during landing and take-off periods, and as the bins above your seat may be full by the time you realise, you will have to hope for a cooperative cabin crew that will take these items off you at these periods and return them after take-off and landing!
✅ Trip Verified | The Boeing 787 seats are too narrow. Its small to the point you cant get comfortable for the 9hr flight. Don't get me wrong. Im not expecting the best, but this is stupid. I flew last year and I thought it was in my head. But this time around its really the seats. Im 5'8, 160lb medium/slim build. My arms, elbows are too wide for the seat. In a Aisle seat my shoulder kept being hit. Its hard to rest you neck/head. The designers did a bad job of the ergonomics of the body sitting for 9 hours and how people sleep. The service of the airline is great.
Aside from the obvious fact that being seated next to or right behind the toilet can result in unpleasant odours etc wafting around you, the toilet flush is extremely noisy on most aircraft, and you will find this incessant noise interruption very annoying after several hours of constant repetition. During the darkness / sleep periods you might also tire of the light intrusion every time passengers open the washroom door – and similar to some bulkhead/exit seat positions, you will find that there are often a lot of passengers milling around your seat area as they queue for the washroom.
The airline may change the aircraft type before you travel, so the seat numbers you have selected might either change, or not be in the position that you had expected. There are also many instances where the airline’s “system” may decide to re-allocate your chosen seat to another passenger – and you will be left trying to resolve this at airport check in (possibly with no success!)
For a newly designed plane I was surprised that the seats very narrow and legroom limited compared to older planes. I am 6'3" and 210lbs and I was unable to stretch both feet out at the same time. I took the advice of a previous reviewer at changed my seat to 60A as there were 2 seats rather than 3 in the outside row. I had more shoulder room as I could lean to one side can't imagine 5 hours in a row with 10 seats across.
While not surprising, Air Canada will sell the forward cabin of these transatlantic flights as business class, even though the seat isn’t really competitive internationally. Pricing seems to be comparable to what you’d pay for a flat bed on a 777 or 787. For example, a roundtrip ticket between Toronto and Shannon will run you ~$2,900. Logically it seems like they should market it as premium economy in terms of the product offering, but I guess they do this because they can get away with it.
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