We were due to sit in 5H&K but on boarding were switched to 1H&K. I had read many poor reviews about this version of the 777. To be honest, it wasn't nearly as bad as led to believe. I'm 5'10" and 180lb so can't speak for others. Seats were firm but comfortable and it was easy to adjust them to find a comfortable position. The cubby hole for feet was decent enough. IFE was quick and responsive. Tray tables quirky and took a bit of working out . Meals and service were very good. Friendly flight attendants. I understand that this seating will be replaced with that used on Air Canada's 787's.
Flying these days is often a huge hassle: You have to get to the airport early to make sure you get through security in time, and then there's the issue of the flight itself. One of the biggest issues related to your comfort and a pleasant trip is where you sit: how much legroom the seat has, how wide it is, and how much overhead bin space there is above you for your carry-on luggage. Other considerations include trying to avoid the middle seat in a group of three, getting your preference for a window or an aisle seat, and sitting close to the front of the section so you can deplane more quickly. If you pick a good seat, it makes the whole journey a lot better.

A couple of weeks ago I booked Business Class on Air Canada from Western Canada to Shannon via Toronto for summer 2018. A few days ago I received an itinerary update, stating that my transatlantic flight was now Premium Economy. I called Air Canada Reservations and said that if they were withdrawing Business Class, I was withdrawing my fare. The agent said that there had been a change of aircraft and there was no Business Class on the new aircraft (737 Max). So I cancelled my flights without penalty and the agent rebooked me on the same flights, same seats, Premium Economy, for half the original fare. This proves that they are just trying to get away with calling it Business Class if they can. Don’t be fooled!
This is the row just before the lavatories. Seats do not recline, however the seats in row in front (22) do, which makes the right space even tighter, the screen is right in your face if the person in front of you decides to have the seat back for the whole flight, in my case for 8 hours. Not possible to watch anything in this position. Very hard in your back. I also had the…
Our team were unanimous in selecting seats A or C, H or K in Rows 31-34 on this aircraft. On the plus side, you are at the quietest end of the cabin, will be amongst the first to deplane at destination, and stand a good choice of getting the full choice of meals on offer. Toilets are all to the rear, so no odours or queuing passengers nearby. On the downside, if the bassinet seats in Row 29/30 are full occupied by families with babies, there is a chance of occasional crying etc – so a good noise-cancelling headset would be a must.
These planes are configured in two classes of service, with very nice lie-flat sleeper suites in Executive First Class. Pioneered by Virgin Atlantic, the seats are arranged in a herringbone fashion, angled at about 45 degrees to the direction of flight, and might take a little getting used to. Due to the angle of the seats, those that want a view out the window will really have to turn their head. However, every seat is an aisle seat and there is no need to climb over your neighbor or wake them in the middle of the flight.
Seating plans have a wide range of purposes. At formal dinners, they are usually used to avoid chaos and confusion upon entrance and to follow the etiquette. In this case, it is customary to arrange the host and hostess at the opposite sides of the table, and alternate male and female guests throughout.[1] Place cards can be used to direct guests. State dinners have their own protocol and arrangements are made so that the most distinguished guests can have the possibility to engage in conversation. Plans are also made for airplanes, where the objective is to differentiate passengers between the various travel classes and ensure everybody has a place. Similarly, theatres or cinemas may allow spectators to choose their seats beforehand. A seating plan is of crucial importance for musical ensembles or orchestras, where every type of instrument is allocated a specific section.[2]
This was supposed to be an A330-300, however, the configuration was different than the seat choice map. This seems to be pretty common for Air Canada. The last time I flew this route it was in premium economy, however the premium economy had 4 seats in the middle and the "extra" legroom was not any better or worth the money over regular coach, so thought I would try bulkhead, row 18. I am not sure it was worth the seat cost. The person next to me asked to be moved even though he paid extra for the seat because he had a broken foot and it was more uncomfortable than regular economy where you can put your feet under the seat in front of you. This row perhaps had a bit more space from the back of the seat to the bulkhead, however the extra space for knees does not help your feet, and all bags need to go overhead. Having the seat next to me empty meant I could fold my legs over the tray table armrest that was not movable and stretch out a bit to sleep.
We flew LHR-YVR on this aircraft and were fortunate to have a whole row of 4 seats between the two of us, allowing us to spread out. If the row had been full, my companion in 61F would have been very squashed as the seats are quite narrow. The in-flight service was much better than I expected it to be - full meal departing LHR, mid-flight snack and ice-cream, then hot snack before arrival in YVR.
Happy about their decision to keep the IFE! Was worried they would claim “everyone brings a phone/tablet with their own TV shows and movies” and cheap out like American did. AC is definitely one of the better airlines when it comes to installing IFE’s on pretty much their whole fleet. They even have IFE’s on their AC Express CRJ-700s! Only aircraft smaller than the CRJ-700s don’t have IFE’s and those fly short enough routes anyways.
Some trains have seats in open-plan saloons, indeed most modern trains have this sort of seating.  Some trains, often older ones and often in eastern Europe, have seats in traditional 6-seater compartments with a side corridor running the length of the car.  There are sliding (but non-lockable) doors to each compartment.  Very occasionally you'll find both sorts of seating on one train, and some booking systems (such as the German Railways site bahn.de or Austrian site oebb.at) will ask you which you prefer.  Unless you're in a group of 5 or 6 people, most travellers prefer open-plan saloon seating, which also gives you a better view out as you can view diagonally forwards and backwards through all the coach windows, not just directly sideways through your own window. 

there is no space to keep anything that you may want handy on a flight, like your personal bag with your documents. the seat is tight, felt like I was in a casket in a straight position. small seat, narrow, short, poor support. the crew used the "space" as their holding area for cabin trolleys n people would stand around u waiting for the lavatory. no fun. i'm over 6' tall.
Expert Flyer offers free and pro subscriptions. Under free, travelers can use the website to find a better seat by entering their flight information and creating an alert when a more desirable seat becomes available. Under pro, there are basic and premium levels that offer services that include data for more than 400 airlines, detailed seat maps, and the ability to search for awards and upgrades. Users can also download free iOS and Android apps that offer the same service.
Flew Vancouver to Sydney (return) in business. Air Canada's new business class seats are awful. Lie flat seats are not even and not flat. I am 5'10" and I just fit; if you are taller, you cannot stretch out. But, most frustrating.... the fixed non-movable table means you cannot turn over or bend your legs to get more comfortable. They must get rid of that table for me to ever fly them again in an overnight flight. That said, food great, service great, entertainment OK. But back to the drawing board on bed/table, please.
✅ Trip Verified | We travelled Air Canada from Montreal to LAX yesterday in Business Class. The plane is a new Boeing 737. It seems like Air Canada is following the Rouge tradition by having the most uncomfortable seats imaginable even on a brand new plane. The thickness of the back cushion is very thin and there is a horizontal rod that is placed it seems to cause maximum discomfort. This flight is 6 hours! The foot rests are also extraordinarily cheap and won’t go down unless you get on your knees and manipulate it manually. Also, just like horrible Rouge, the seat posts are positioned so that you cannot store any hand luggage in front of your seat . The middle section has to be shared by seat neighbors. Air Canada used to be our favorite airline and now we have advised our travel agent to research any alternative to Air Canada and Rouge.
You can clearly see this is an attempt to add more per-flight profit just by virtue of increasing the number of seats. Unfortunately, this means a few things for passengers: First Class features fewer seats meaning those seeking a Status upgrade are less likely to be successful. Premium Economy gets you the First Class food, but not the wine & liquor selection - and is only really worth the extra expense if you get seats A, C, H or K ... D, E, F, G are not really worth it in my opinion. The seats are more comfortable (mind you, I'm 5'6" so the overhead bin would be comfortable for me) than Economy, but the middle row still seemed crammed. Economy ... was ... just ... terrible. Even for a shorter guy like me, I was uncomfortable for the duration of the seven hour flight - my heart went out to the guy beside me who was easily over 6'.
I will be flying on this plane from Montreal to London in July. There will be three of us in row 28 ABC - my son will have the window, I will be in the middle and my husband will have the aisle. There are two sections after premium economy, ours is the first one. I see on the SeatGuru website that the seats behind us have alerts - they back onto the exit door area and have limited recline ability. Hence, will this mean I will have limited recline ability unless I want to be a jerk and lean back into someone's face while I sleep through a night flight?

✅ Trip Verified | Flight attendants aren't overly friendly, but they are helpful and attentive, walking up and down the aisles quite often. Aside from the in-flight meal, the cabin crew does come around with drinks and more complimentary snacks quite often. Because Air Canada use a 3x4x3 layout for their 777, seats may feel a bit cramped. This is particularly noticeable when you're trying to have your in-flight meals and you're bumping elbows with your neighbour (the food is good though, even for economy class standards). I consider myself to be average build for someone who is 5'8, and those seats were still reasonably comfortable. I would say however that for the seats on the middle-column, under-seat stowage is odd, since you only get 3 holes for 4 people to put their bags under, which means your neighbour's carry-on may encroach on your legroom. These seats do offer good recline, as the back reclines as the seat cushion slides forward. With the amount of leg room you get, this typically doesn't reduce your legroom dramatically enough to be uncomfortable. Seats are also quite plushy yet offer adequate back support, and the they offer an adjustable leather headrest. You will also find that throughout the flight, the new 777-300ERs feature the Boeing 787 mood-lighting which gradually changes colour throughout the flight. It looks cool and I did rest well on the flight, but there is a relationship between mood lighting and the quality of my rest has yet to be determined.
✅ Trip Verified | This review is based on exit row 31 on the Boeing 787-8. I was in seat 31J from Vancouver to Brisbane, a nearly 15 hour flight. I specifically chose this seat due to the extra legroom it provided. On this particular flight it was $150 extra to select the seat as it is classified as preferred (not to be confused with premium economy). When we boarded the plane there was a small overhead bin above our row that was able to fit all of my and my partners bags (2 backpacks, a suit bag and a shopping bag of snacks) as we were unable to store anything for takeoff. I was expecting brief instructions from one of the flight attendants on how the emergency door worked as we were right beside it however this never happened, I assume because there was a flight attendant jump seat facing us on the other side of the exit. Once the flight took off and the seatbelt sign was off we were able to get a few things from the overhead bin above and had no issues from the flight attendants storing the on the floor, we just made sure there were right against our seat so as to not block the emergency exit. The tray tables were in the armrests which made it difficult to get too if the person beside you was asleep with their arm on the opening. The entertainment screen was a folding arm below the armrest that swung up in front of you. For me it was not high enough and it did not quite sit centred in front of you which was slightly annoying.There were also 2 power supply outlets located on either side of the middle seat, nearly at the ground. I consider myself a tall with an average build (190cm 90kg, 6' 2" 200lb) but the seats were exceptionally comfortable compared to other economy seats. The recline was average and the moveable headrest was ideal for someone as tall as I am. With the new 787s the seats recline in a way where your seat moves forward slightly when you recline the back. I can see this being an issue when you already have limited legroom, but for this seat it was a nice touch as it seemed to be more comfortable than just the back reclining. The extra legroom was the true winner though. You basically had unlimited legroom as the next row of seats was about 1.5 to 2 meters away. I could stretch my legs out as much as I want and with the unique way the seats recline I believe it was the most comfortable you could be trying to sleep in a seated position. The biggest downside was that in the centre was the washrooms, one on each aisle. Although you could not smell anything for the duration of the flight, the door was quite loud when people let is slam. Also people would line up for the washroom in the area directly in front of you. At one point in the middle of a deep sleep a gentleman tripped over my legs as he was waiting in line and fell right on top of me! Other than that the flight went smoothly, I just put some earplugs in and that drowned out most of the people, children and washroom door slamming. I managed to get about 10 hours of sleep in 2 different periods, which made the 15 hour flight fly by.
You can clearly see this is an attempt to add more per-flight profit just by virtue of increasing the number of seats. Unfortunately, this means a few things for passengers: First Class features fewer seats meaning those seeking a Status upgrade are less likely to be successful. Premium Economy gets you the First Class food, but not the wine & liquor selection - and is only really worth the extra expense if you get seats A, C, H or K ... D, E, F, G are not really worth it in my opinion. The seats are more comfortable (mind you, I'm 5'6" so the overhead bin would be comfortable for me) than Economy, but the middle row still seemed crammed. Economy ... was ... just ... terrible. Even for a shorter guy like me, I was uncomfortable for the duration of the seven hour flight - my heart went out to the guy beside me who was easily over 6'.
Basically, Air Canada has decided to shove more seats in every class onto this aircraft at the expense of comfort and space, and every passenger is short-changed as a result. The 777-300ER that normally takes 359 passengers is being converted to 458 passengers - mine was one of them. The passenger loses. I have read that it is a plan to reduce cost per seat by 15%. It is a total disgrace - avoid this aircraft at all costs. Air Canada used to be a great airline but it is heading downhill. I have sent two emails, two letters to the LHR office and two letters to Calin Rovinescu: the CEO of Air Canada. No reply of any kind has been received to date. Air Canada really doesn't care anymore. If this is the way Air Canada is going, then it's time to change airlines folks.
This was supposed to be an A330-300, however, the configuration was different than the seat choice map. This seems to be pretty common for Air Canada. The last time I flew this route it was in premium economy, however the premium economy had 4 seats in the middle and the "extra" legroom was not any better or worth the money over regular coach, so thought I would try bulkhead, row 18. I am not sure it was worth the seat cost. The person next to me asked to be moved even though he paid extra for the seat because he had a broken foot and it was more uncomfortable than regular economy where you can put your feet under the seat in front of you. This row perhaps had a bit more space from the back of the seat to the bulkhead, however the extra space for knees does not help your feet, and all bags need to go overhead. Having the seat next to me empty meant I could fold my legs over the tray table armrest that was not movable and stretch out a bit to sleep.
In addition, due to cramming so many seats into the Econ, there's less lavatories (long line-ups), no duty free onboard (no room), not enough room for carryon, and very poor service with long waits for food. Carryon bins were full half way through the boarding and it was chaos trying to fit your stuff. Forget about bringing 2 bags or jacket with you expecting it to fit overhead, meaning you need to keep those in your tiny seat further making it less comfortable.

✅ Trip Verified | The most uncomfortable long haul flight I have been on. I was seated in row 38, an aisle seat on the Boeing 787-9. I am fairly close to average size (barely 6 feet tall and 185 pounds), so not tiny but neither am I a giant by any means. My knees were just about touching the seat in front of me, the seats are very narrow, and thankfully the passenger seated in the middle seat was not large but he did fill the seat and needed all his elbow room. The seats are very short, offering little or no support to the thighs. This adds to the discomfort, particularly on a long flight. I could not stretch both my legs out fully at all while seated. Trying to use some of the aisle is next to impossible due to the extremely narrow aisles. There is barely room for the refreshment carts to pass. I spent a great deal of time on the flight moving my arm and shoulder inwards as the carts and other passengers were passing and bumping into me and there was no space. Seat backs are very thin and offer no support either. Due to all the factors mentioned, I found sleep to be impossible. The passenger at the window seat managed about an hour's sleep but basically had the same complaint, and needed muscle relaxers for her back towards the end of the flight. Anyone getting out of their seats found it necessary to pull on the seat in front of them for balance and leverage. For relief, I got up to stand and stretch at the rear of the plane 3 times on the eastbound flight and 4 times on the westbound leg. Also, on the outbound flight, our connection was a little late so we went straight to board our London flight without buying snacks, etc. Be warned, we found out on board that in economy you cannot buy snacks. You have to content yourself with the dinner and continental breakfast and I think you get a very small bag of pretzels with a drink. Cabin is beautiful. The in-flight entertainment system was excellent, although some people were asking why wi-fi was not available. The selection of movies, TV programs, and interactive games was OK for me. In summary, I will do everything I possibly can to avoid using this aircraft again. If it even means connecting through another city, I will do it. Three days later, I am still feeling the effects.


For 77W ver 2, The side rows of Premium Economy (14A/C/H/K) are very poorly designed with recline severely limited by the wall behind. For the middle seats (14D/E/F/G), there is more recline space to the wall. When the seat in front reclines, it feels very claustrophobic and forget about trying to pick up anything below, since even untying your shoelace can be very difficult. On this plane, the first row of seats has more leg space than I've seen on other Premium Econ on AC. This is the first time I've noticed the recline in the last row so poor, and I've sat in 14K many times on other AC planes.
Our team were unanimous in selecting seats A or C, H or K in Rows 31-34 on this aircraft. On the plus side, you are at the quietest end of the cabin, will be amongst the first to deplane at destination, and stand a good choice of getting the full choice of meals on offer. Toilets are all to the rear, so no odours or queuing passengers nearby. On the downside, if the bassinet seats in Row 29/30 are full occupied by families with babies, there is a chance of occasional crying etc – so a good noise-cancelling headset would be a must.

I am 6'5" tall, and these biz class seats are too short for lie-flat seating. Besides being too short, they taper uncomfortably at the feet, which reminds me of squeezing into a test tube or a mummy sleeping bag. For mostly-reclined seating the seat is OK, although the bottom cushion is too thin and I could feel the hard support beneath it. Lack of lumbar support, while true, didn't bother me too much. On the plus side, the light in the foot well is thoughtful, and I found the other lighting more than adequate. A dimmer control for the bright reading light would be good. The storage space for small stuff was very good.


We flew LHR-YVR on this aircraft and were fortunate to have a whole row of 4 seats between the two of us, allowing us to spread out. If the row had been full, my companion in 61F would have been very squashed as the seats are quite narrow. The in-flight service was much better than I expected it to be - full meal departing LHR, mid-flight snack and ice-cream, then hot snack before arrival in YVR.


Bulkhead seats are are located immediately behind a solid cabin divider (on the PLAN below, Row 30, seats D/E/F/G/H/K). This is normally the location where a Bassinet is provided for families with babies, so can be noisier. Whilst you have no seat reclining in front of you, the legroom may at first seem spacious, but you will find that stretching your legs is not possible like in an ordinary seat. Bulkhead seats also suffer the fact that your tray table will be in the seat armrest, and this be cumbersome when left with a finished meal tray for long periods of time.
I am 6'5" tall, and these biz class seats are too short for lie-flat seating. Besides being too short, they taper uncomfortably at the feet, which reminds me of squeezing into a test tube or a mummy sleeping bag. For mostly-reclined seating the seat is OK, although the bottom cushion is too thin and I could feel the hard support beneath it. Lack of lumbar support, while true, didn't bother me too much. On the plus side, the light in the foot well is thoughtful, and I found the other lighting more than adequate. A dimmer control for the bright reading light would be good. The storage space for small stuff was very good.
While not surprising, Air Canada will sell the forward cabin of these transatlantic flights as business class, even though the seat isn’t really competitive internationally. Pricing seems to be comparable to what you’d pay for a flat bed on a 777 or 787. For example, a roundtrip ticket between Toronto and Shannon will run you ~$2,900. Logically it seems like they should market it as premium economy in terms of the product offering, but I guess they do this because they can get away with it.
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