Happy about their decision to keep the IFE! Was worried they would claim “everyone brings a phone/tablet with their own TV shows and movies” and cheap out like American did. AC is definitely one of the better airlines when it comes to installing IFE’s on pretty much their whole fleet. They even have IFE’s on their AC Express CRJ-700s! Only aircraft smaller than the CRJ-700s don’t have IFE’s and those fly short enough routes anyways.

Our team were unanimous in selecting seats A or C, H or K in Rows 31-34 on this aircraft. On the plus side, you are at the quietest end of the cabin, will be amongst the first to deplane at destination, and stand a good choice of getting the full choice of meals on offer. Toilets are all to the rear, so no odours or queuing passengers nearby. On the downside, if the bassinet seats in Row 29/30 are full occupied by families with babies, there is a chance of occasional crying etc – so a good noise-cancelling headset would be a must.
✅ Trip Verified | Boeing 787 seats are extremely uncomfortable. Seat padding is thin and you can feel it on your back. On the other hand seat pitch and width is too tight. Basically this aircraft was designed for 8 abreast but airlines have squeezed 3x3x3 adding an extra seat. Aisles are so narrow that you continuously get bumbled by trolleys/passengers. Avoid this aircraft and try to use Airbus 330/350 if possible, because fuselage is about a foot wider with same number of seats

Lots of leg room. No place to store your "carry-on-personal-item", it has to go in the overhead bin which was full. So goodbye personal items. This aircraft has 3-4-3 seating in this row. I managed to get a two seat row on a previous flight. The aircraft seemed to be nose-up at altitude. I could not get my hip comfortable. I flew YVR to YYZ yesterday. I still have a cramp in my thigh( I'm 75 but not decrepit). I was more comfortable in Westjet premium economy on the way out. ( YYz to YVR) . I had an AC wrap for lunch which was awful.
✅ Trip Verified | The most uncomfortable long haul flight I have been on. I was seated in row 38, an aisle seat on the Boeing 787-9. I am fairly close to average size (barely 6 feet tall and 185 pounds), so not tiny but neither am I a giant by any means. My knees were just about touching the seat in front of me, the seats are very narrow, and thankfully the passenger seated in the middle seat was not large but he did fill the seat and needed all his elbow room. The seats are very short, offering little or no support to the thighs. This adds to the discomfort, particularly on a long flight. I could not stretch both my legs out fully at all while seated. Trying to use some of the aisle is next to impossible due to the extremely narrow aisles. There is barely room for the refreshment carts to pass. I spent a great deal of time on the flight moving my arm and shoulder inwards as the carts and other passengers were passing and bumping into me and there was no space. Seat backs are very thin and offer no support either. Due to all the factors mentioned, I found sleep to be impossible. The passenger at the window seat managed about an hour's sleep but basically had the same complaint, and needed muscle relaxers for her back towards the end of the flight. Anyone getting out of their seats found it necessary to pull on the seat in front of them for balance and leverage. For relief, I got up to stand and stretch at the rear of the plane 3 times on the eastbound flight and 4 times on the westbound leg. Also, on the outbound flight, our connection was a little late so we went straight to board our London flight without buying snacks, etc. Be warned, we found out on board that in economy you cannot buy snacks. You have to content yourself with the dinner and continental breakfast and I think you get a very small bag of pretzels with a drink. Cabin is beautiful. The in-flight entertainment system was excellent, although some people were asking why wi-fi was not available. The selection of movies, TV programs, and interactive games was OK for me. In summary, I will do everything I possibly can to avoid using this aircraft again. If it even means connecting through another city, I will do it. Three days later, I am still feeling the effects.
Happy about their decision to keep the IFE! Was worried they would claim “everyone brings a phone/tablet with their own TV shows and movies” and cheap out like American did. AC is definitely one of the better airlines when it comes to installing IFE’s on pretty much their whole fleet. They even have IFE’s on their AC Express CRJ-700s! Only aircraft smaller than the CRJ-700s don’t have IFE’s and those fly short enough routes anyways.
The new business class studio pod is TERRIBLE - narrow, short and ridiculously sized and shaped. It's okay as a seat, but I paid for a good night's sleep. Forget it! I'm 6ft 4 and when the seat turns into a bed, it slides the lower half of your body into a tiny plastic coffin-like box (in the area under the armrests of the two passengers in front) with no room to move your legs at all, and it wasn't long enough for me - so it wasn't humanly possible to lie down!! Hell on earth. As a result, I arrived at LHR tired and irritable, lacking the sleep I had needed and deliberately paid for. The cabin crew was brilliant, but they told me that a lot of other business class passengers had complained about this new seat. It's also difficult to get the seat back up again from a supposed "bed". My seat 2A on C-FIVO was also missing a seat-based flexible reading light. It is a reasonably new aircraft so why on earth was that missing?

Expert Flyer offers free and pro subscriptions. Under free, travelers can use the website to find a better seat by entering their flight information and creating an alert when a more desirable seat becomes available. Under pro, there are basic and premium levels that offer services that include data for more than 400 airlines, detailed seat maps, and the ability to search for awards and upgrades. Users can also download free iOS and Android apps that offer the same service.
I am Elite Air Canada member for over 10 years but flying economy in this plane makes me say NEVER again. I strongly advise against anyone choosing this airplane. The new 3-4-4 crammed configuration is horrendous. Too tight. But AC flights are still full.... that's why they cram in so many seats. Disgusted with the configuration. Food - AWFUL. Had a small meal right after take off in FRA and nothing again until 1h from YYZ - and it was a tiny little horrible pie inside a cardboard box. That's it!! Attendants were not exactly friendly. Avoid at all costs!!!
It's a very small and cramped little nook on the air plane. I spent the extra $ to book a emergency exit row, and this time I regretted. There's no windows but tons of leg room. Also, there's absolutely no space to stow away your personal item bag. I was also on the plane with another man who was tall and large build which also made it uncomfortable for both of us. There are tons of people constantly coming in and out and wiating in front of you to use the washroom, so it also disruptive. Wouldn't recommend this seat if you are trying to catch some sleep.
Airline seat pitch guides give you an indication of how much legroom you can expect. Economy class cabins on long haul flights generally offer 31 to 32 inches seat pitch (the industry standard), with a smaller number of airlines providing 33 to 35 inches of seat pitch. The higher the seat pitch, the fewer the number of seats an airline can fit into the cabin, so in present economic times do not expect to see airlines increasing seat pitch standards! It is important to remember that newer “slimline” seats do mean that a 32 inch seat pitch can offer as much personal legroom space as an older type of seat in a 34 inch seat pitch.
Air Canada’s fleet, including the fleets of subsidiaries Air Canada Rouge and Air Canada Express, consists of 370 aircraft with 8 Boeing 787-8 Dreamliner, 13 Boeing 787-9 Dreamliner, 19 Boeing B777 300ER, 6 Boeing 777/200LR, 34 Boeing 767-300ER, 8 Airbus A330 300, 20 Airbus A321-200, 38 Airbus A319 100, 42 Airbus A320 200 Domestic, 25 Embraer E190, 20 Embraer E175, 16 Bombardier CRJ705, 30 Bombardier CRJ100/200, 42 Dash8 Q400, 26 Bombardier Dash 8-300, 23 Bombardier Dash 8-100.

✅ Trip Verified | This review is based on exit row 31 on the Boeing 787-8. I was in seat 31J from Vancouver to Brisbane, a nearly 15 hour flight. I specifically chose this seat due to the extra legroom it provided. On this particular flight it was $150 extra to select the seat as it is classified as preferred (not to be confused with premium economy). When we boarded the plane there was a small overhead bin above our row that was able to fit all of my and my partners bags (2 backpacks, a suit bag and a shopping bag of snacks) as we were unable to store anything for takeoff. I was expecting brief instructions from one of the flight attendants on how the emergency door worked as we were right beside it however this never happened, I assume because there was a flight attendant jump seat facing us on the other side of the exit. Once the flight took off and the seatbelt sign was off we were able to get a few things from the overhead bin above and had no issues from the flight attendants storing the on the floor, we just made sure there were right against our seat so as to not block the emergency exit. The tray tables were in the armrests which made it difficult to get too if the person beside you was asleep with their arm on the opening. The entertainment screen was a folding arm below the armrest that swung up in front of you. For me it was not high enough and it did not quite sit centred in front of you which was slightly annoying.There were also 2 power supply outlets located on either side of the middle seat, nearly at the ground. I consider myself a tall with an average build (190cm 90kg, 6' 2" 200lb) but the seats were exceptionally comfortable compared to other economy seats. The recline was average and the moveable headrest was ideal for someone as tall as I am. With the new 787s the seats recline in a way where your seat moves forward slightly when you recline the back. I can see this being an issue when you already have limited legroom, but for this seat it was a nice touch as it seemed to be more comfortable than just the back reclining. The extra legroom was the true winner though. You basically had unlimited legroom as the next row of seats was about 1.5 to 2 meters away. I could stretch my legs out as much as I want and with the unique way the seats recline I believe it was the most comfortable you could be trying to sleep in a seated position. The biggest downside was that in the centre was the washrooms, one on each aisle. Although you could not smell anything for the duration of the flight, the door was quite loud when people let is slam. Also people would line up for the washroom in the area directly in front of you. At one point in the middle of a deep sleep a gentleman tripped over my legs as he was waiting in line and fell right on top of me! Other than that the flight went smoothly, I just put some earplugs in and that drowned out most of the people, children and washroom door slamming. I managed to get about 10 hours of sleep in 2 different periods, which made the 15 hour flight fly by.
Basically, Air Canada has decided to shove more seats in every class onto this aircraft at the expense of comfort and space, and every passenger is short-changed as a result. The 777-300ER that normally takes 359 passengers is being converted to 458 passengers - mine was one of them. The passenger loses. I have read that it is a plan to reduce cost per seat by 15%. It is a total disgrace - avoid this aircraft at all costs. Air Canada used to be a great airline but it is heading downhill. I have sent two emails, two letters to the LHR office and two letters to Calin Rovinescu: the CEO of Air Canada. No reply of any kind has been received to date. Air Canada really doesn't care anymore. If this is the way Air Canada is going, then it's time to change airlines folks.
Seating plans have a wide range of purposes. At formal dinners, they are usually used to avoid chaos and confusion upon entrance and to follow the etiquette. In this case, it is customary to arrange the host and hostess at the opposite sides of the table, and alternate male and female guests throughout.[1] Place cards can be used to direct guests. State dinners have their own protocol and arrangements are made so that the most distinguished guests can have the possibility to engage in conversation. Plans are also made for airplanes, where the objective is to differentiate passengers between the various travel classes and ensure everybody has a place. Similarly, theatres or cinemas may allow spectators to choose their seats beforehand. A seating plan is of crucial importance for musical ensembles or orchestras, where every type of instrument is allocated a specific section.[2]

Happy about their decision to keep the IFE! Was worried they would claim “everyone brings a phone/tablet with their own TV shows and movies” and cheap out like American did. AC is definitely one of the better airlines when it comes to installing IFE’s on pretty much their whole fleet. They even have IFE’s on their AC Express CRJ-700s! Only aircraft smaller than the CRJ-700s don’t have IFE’s and those fly short enough routes anyways.
This was supposed to be an A330-300, however, the configuration was different than the seat choice map. This seems to be pretty common for Air Canada. The last time I flew this route it was in premium economy, however the premium economy had 4 seats in the middle and the "extra" legroom was not any better or worth the money over regular coach, so thought I would try bulkhead, row 18. I am not sure it was worth the seat cost. The person next to me asked to be moved even though he paid extra for the seat because he had a broken foot and it was more uncomfortable than regular economy where you can put your feet under the seat in front of you. This row perhaps had a bit more space from the back of the seat to the bulkhead, however the extra space for knees does not help your feet, and all bags need to go overhead. Having the seat next to me empty meant I could fold my legs over the tray table armrest that was not movable and stretch out a bit to sleep.

In addition, due to cramming so many seats into the Econ, there's less lavatories (long line-ups), no duty free onboard (no room), not enough room for carryon, and very poor service with long waits for food. Carryon bins were full half way through the boarding and it was chaos trying to fit your stuff. Forget about bringing 2 bags or jacket with you expecting it to fit overhead, meaning you need to keep those in your tiny seat further making it less comfortable.
✅ Trip Verified | Boeing 787 seats are extremely uncomfortable. Seat padding is thin and you can feel it on your back. On the other hand seat pitch and width is too tight. Basically this aircraft was designed for 8 abreast but airlines have squeezed 3x3x3 adding an extra seat. Aisles are so narrow that you continuously get bumbled by trolleys/passengers. Avoid this aircraft and try to use Airbus 330/350 if possible, because fuselage is about a foot wider with same number of seats
×