For eligible customers travelling on International flights with a Latitude (booking classes Y and B) or Premium Economy Flexible (booking class O) fare, upgrades are based on the availability of “P” booking class at time of request. For eligible customers travelling on North American and Caribbean flights with a Latitude (booking class Y, B) or Premium Economy Flexible fare (booking class O) fare, upgrades are based on the availability of “Z” booking class at time of request. 

In addition to setting alerts for all the trips you know you want to take, travelers should be prepared to book spontaneous flights, too. Like the DealRay app, Thrifty Traveler and Scott’s Cheap Flights are subscription services that will notify you when there’s a serious deal worth booking — even if the destination hadn’t been on your radar at all. Instead of a push notification, however, they send e-mail blasts to subscribers.

Call centre service fee when subsequently booking additional services that can be booked online (e.g. additional luggage) RAD €10 / £9 / CHF 12 / $12 / CZK 257 / SEK 102 / NOK 95 / PLN 43 / HUF 3,190 (per booking, not per person and per journey) €10 / £9 / CHF 12 / $12 / CZK 257 / SEK 102 / NOK 95 / PLN 43 / HUF 3,190 / AED 47 / THB 500 (per booking, not per person and per journey)


Upgrade to Business / Upgrade to First - The upgrade notification email will be sent between 48 to 4 hours before departure for chosen passengers, however, the upgrade will be granted at the airport check-in counter subject to seat availability at that time. Kindly check with the airline agent at the airport check-in counter for your upgrade decision. The facility to upgrade at the Airport will be open up to 1 hour before the departure of flight.
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