This information flow can be incredibly helpful when trying to book award seats not available online or with programs that have challenging phone agents. If you wanted to redeem Etihad miles for a business class flight from Prague (PRG) to Seoul (ICN) on Czech Airlines for the amazing price of 25,610 Etihad miles, don’t rely on hit-or-miss Etihad phone agents to find space; use ExpertFlyer and have the flight number and date in hand for this one-of-a-kind award flight:
The second upgrade tip is to check the upgrade availability frequently. Although upgrade seats may not be available at the time you purchased the coach ticket the inventory for upgrades is constantly changing, right up until the time of departure. You can check with your airline every day or several times a week or you can use an alert service from some online services such as ExpertFlyer.com. ExpertFlyer.com now offers Flight Alerts, a service that allows you to program your actual flight or series of preferred flights for an upgrade or award. Flight Alerts will automatically search for open availability and notify you immediately once it locates a seat. The notification can be sent to three (3) different addresses including personal or work email, cell phone or PDA so no matter where you are or what you're doing, you will be notified the moment Flight Alerts finds the Premium seat you're looking for. Flight Alerts, or a similar notification program, can also assist you in finding seats using only awards miles. 
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