Be reasonable. Being overly demanding or demeaning just inspires agents to pick someone else to upgrade if the opportunity arises. And don’t waste everyone’s time and good will if you know that you are a poor candidate. If you are traveling with your whole family, have a pet lobster in a cage as your carry-on or purchased a ticket for an extremely low fare, you probably don’t want to spend your energy demanding upgrades.

Last year, American was upgrading passengers based on both elite status and the time you get on the waiting list (more or less first come, first served). Recently it has changed to priority based on annual spending, and the importance of timing is lessened, but there still seems to be some advantage to getting on the wait list early. Which leads us to the following…
When it comes to flight upgrades, the airlines are caught in what is viewed by many to be a real Catch-22. Like any business, the airlines have an obligation to maximize revenue and make money for the company. Part of this revenue is generated from the outright sale of tickets in their Premium cabins - First Class and Business Class. However, they also have an obligation to their best customers, namely the frequent flyer and more specifically the Elite flyer to offer flight upgrades and other incentives. Maintaining, and even growing, the base of frequent flyers of an airline depends almost entirely on the "value" of their frequent flyer programs, especially for Elite members. The value of most programs is often judged by the number of seats an airline allocates for either free or mileage upgrades in the very same Premium cabins they are obligated to sell. Hence the Catch-22.
Be reasonable. Being overly demanding or demeaning just inspires agents to pick someone else to upgrade if the opportunity arises. And don’t waste everyone’s time and good will if you know that you are a poor candidate. If you are traveling with your whole family, have a pet lobster in a cage as your carry-on or purchased a ticket for an extremely low fare, you probably don’t want to spend your energy demanding upgrades.
Setting up airfare alerts can definitely help save you money when booking flights, and luckily there are dozens of sites that offer such a service — but finding one that fits your preferences can be challenging. Here are ten sites that offer alerts to help you determine the right time to buy your tickets, alert you to new deals you might want to consider, allow tracking of a specific flight, and some that will even forecast price trends.
I name the alert, select the applicable class, set the quantity and then click Verify and Create. As soon as I do that, the site will start searching automatically and will email me when it finds at least that many seats. Now ExpertFlyer won’t actually book the flight for you; it’s still up to you to go online or call the carrier through which you want to book to actually ticket the reservation.
ITA Software Classic Matrix Tool - This tool allows you to search for fares in different sales cities so that you can accurately plan purchases in any city around the world. Additionally it has an undocumented feature that allows you to specify specific fare buckets. If you want to, for instance, search for A bucket availability on the HKG-JFK route on Cathay Pacific you would enter the search as From: HKG:: cx+ / f bc=a and To: JFK:: cx+ / f bc=a. You can substitute the "cx" with the proper airline code for the airline you wish to check, and substitute the "bc=a" with "bc=X" where X is the fare bucket you wish to check. If you wish to check multiple booking-codes and not place any restriction on the airline format the request as JFK::/ f bc=x|bc=y|bc=z to check the x, y, and z buckets. Another undocumented feature is the ability to request multiple segments on specific carriers (useful for mileage runs). If you want to travel from Los Angeles to New York and take 4 American Airlines segments, you would enter the departure city as LAX::AA AA AA AA and the destination city as JFK::AA AA AA AA. This will search for a 4 segment connection in each direction on AA. You can also force connections in specific cities. So, for instance, if you wanted to connect in STL from LAX to JFK on American Airlines you would enter the departure city as LAX::AA STL AA and the destination city as JFK::AA STL AA You can find the syntax by clicking "advanced routing codes" and then clicking on the little question mark next to the routing codes box. There is also a useful discussion of how to use this tool to the fullest on Flyertalk.
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