Once you have the date, flight number and fare class of an award seat, call a phone agent and feed them the exact information to save you time and stress. In fact, phone agents will often thank you for making their lives easier, especially for those who are new or have never searched for the specific partner your trying to book. You may even encounter an agent who doesn’t realize they even partner with the airline you’re trying to book.
If you get through security and have not been able to upgrade yet, stop at the gate desk to ask to put be on a list if upgrades become available; the practice of overbooking exists in part because folks with refundable airfares often decide not to fly at the very last minute, and seats can come loose almost right up to the point the aircraft doors close.
Internet Airfares: Long before there was a Farecast or a Farecompare, there was Internet Airfares, an easy to use if limited site that shows the best fare reductions from various cities. It's not pretty, and only about 50 departure airports in the US and Canada are covered, but it has its charms. Again, no Southwest Airlines and this site doesn't send out email alerts.
Senior Marketing Manager Douglas Cook left it to his mum to get mad. He explains: “My dad had been working in Australia for a month and my mum, my brother and I were flying out to meet him. Qantas overbooked our first flight, made us wait for another, and then at our change disclosed they had done exactly the same thing on our connecting flight. My mum lost her rag, as we were now going to be days late meeting my dad. In the end they put us on a Singapore Airlines flight in first class, which as you might imagine was lovely, and as it left earlier and made good time meant we weren’t that late after all!”
I receive compensation for content and many links on this blog. You don’t have to use these links, but I am grateful to you if you do. American Express, Citibank, Chase, Capital One and other banks are advertising partners of this site. Any opinions expressed in this post are my own, and have not been reviewed, approved, or endorsed by my advertising partners. I do not write about all credit cards that are available -- instead focusing on miles, points, and cash back (and currencies that can be converted into the same).
In addition to setting alerts for all the trips you know you want to take, travelers should be prepared to book spontaneous flights, too. Like the DealRay app, Thrifty Traveler and Scott’s Cheap Flights are subscription services that will notify you when there’s a serious deal worth booking — even if the destination hadn’t been on your radar at all. Instead of a push notification, however, they send e-mail blasts to subscribers.
If, once all of the cost and technical factors are reckoned, a gate agent needs to pick someone to get a primo business class seat, it just might be the person who looks the part. The kiosk still doesn’t care, but in tricky situations eventually even the computers may have to cede authority to an actual person, and making a decent impression can’t hurt.
Upgrade to Business / Upgrade to First - The upgrade notification email will be sent between 48 to 4 hours before departure for chosen passengers, however, the upgrade will be granted at the airport check-in counter subject to seat availability at that time. Kindly check with the airline agent at the airport check-in counter for your upgrade decision. The facility to upgrade at the Airport will be open up to 1 hour before the departure of flight.